Jump to content

What Are You Thinking About v.CC


pwny

Recommended Posts

2 minutes ago, Matts4313 said:

Speaking of satisfaction, I got an AppleTV 4k in June. The remote already doesnt work. What should I do?

Take it to Apple and get it replaced. It’s under warranty. Or call them if you don’t have a store close to you.

 

If you have an iPhone, you can also use the remote app until you get it replaced.

Link to comment
Share on other sites

I think the biggest tell of a company is what they do when things go wrong.

I had something happen with my first gen Apple Watch. The replacement process didn’t go smoothly and it ended up taking about 10 days to get resolved, so to make up for it, Apple gave me a new watch band, a second charger, and let me pick out anything in the Apple Store (up to $200) as an apology for their mistake.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.



×
×
  • Create New...